{"id":286,"date":"2023-01-04T01:32:03","date_gmt":"2023-01-04T01:32:03","guid":{"rendered":"https:\/\/fenualockers.com\/?page_id=286"},"modified":"2023-05-24T10:15:54","modified_gmt":"2023-05-24T20:15:54","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/fenualockers.com\/fr\/terms-conditions\/","title":{"rendered":"Terms & Conditions"},"content":{"rendered":"
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Terms and conditions<\/h1>
\u00a0<\/div>

These Conditions apply to all persons who book storage space and services from any of the providers listed on the website or through the mobile applications operated by SARL Onlinesian (\u201cFenua Lockers\u201d), which are both owned by SARL Onlinesian.<\/span><\/p>

1. Our detail and role<\/h2>

\u00a0 1.1\u00a0Sarl Onlinesian is a company registered in French Polynesia. Its registered address is BP 5876 98716 PIRAE N\u00b0 T.A.H.I.TI D33697 RCS PAPEEETE TPI 19 218 B<\/span><\/p>

\u00a0 1.2\u00a0Fenua Lockers is an online marketplace where Customers can find and book available storage from hosts.<\/span><\/p>

\u00a0 1.3\u00a0We do not act as a Host agent. Instead, each Host authorizes us to act as their commercial agent and negotiate and conclude each storage agreement on their behalf. The Host\u2019s personal information and geographical address will be provided in the booking information and the storage agreement.<\/span><\/p>

2. Bookings and Fees Payable to Hosts<\/span><\/h2>

2.1\u00a0Customers may book storage through the Website or the apps at any time. To confirm your booking, please check the Host\u2019s opening hours prior to booking. To book storage through the Website or Apps, please register to create a data account.<\/span><\/p>

2.2 Each Customer agrees to provide accurate, current, and complete information during the registration process and to update that information as necessary to keep it accurate, current and complete. Fenua Lockers reserves the right to suspend or terminate your Fenua Lockers Customer Account and access to the Website if any information provided to us by you proves to be inaccurate or incomplete. You are responsible for safeguarding your password and agree that you will not disclose your password to any third party. You must immediately notify Fenua Lockers of any unauthorized Fenua Lockers Customer Account by emailing\u00a0info@fenualockers.com<\/a>. You shall be solely responsible and liable for use of your Fenua Lockers Customer Account, whether or not you have authorized those actions unless they occur after you have notified us of any unauthorized use.\u00a0<\/p>

2.3 When placing a Booking, each Customer will be asked to provide certain information, such as i) dates and approximate times for dropping off and picking up items, ii) a number of items, and iii) any relevant notes to the order. In addition, each Customer will be asked to provide customary billing information, such as name, billing address, and contact details. Each customer will also be asked to provide the payment card information to a third-party payment provider and each Customer\u2019s payment card will be debited at the time of booking. Once payment is confirmed, a Customer\u2019s Booking transaction and payment are complete, and the Customer will receive an e-mail confirmation summarising his confirmed Booking. All payments by Customers to Fenua Lockers and by Fenua Lockers to Hosts will be processed through the Stripe online payment system unless clearly stated otherwise. Payments made through Stripe will be subject to their automatic fraud checks. Please see www.stripe.com\/radar for more information.<\/p>

2.4 Customers are reminded that\u00a0Storage must be booked through the Website or Apps<\/span>. Hosts are not permitted to accept cash payment in stores and Customers must not attempt to pay for Storage in cash or otherwise outside the Website or Apps. Doing so breaches these terms and conditions and as a result, invalidates the insurance that the Customer would otherwise benefit from, see Condition 6 \u201cInsurance<\/em>\u201d below.<\/p>

2.5 The fees for each transaction are displayed in the pricing section of the Website or Apps and are stated inclusive of VAT. Fees are charged on a time of Storage basis, so if a Customer fails to comply with his stated Storage and collection times, additional charges may be debited to his payment card.<\/p>

3. Storage Agreement with the Host<\/span><\/h2>

3.1 Hosts are responsible for:<\/p>